Contact Centre

Incident Controller / Multi-Skilled Operator Needed

Juice Recruitment Ltd 2024-03-252024-03-2524986YEARGBPGBP
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Exciting Opportunity: Incident Controller / Multi-Skilled Operator Needed!

Are you ready to take on a pivotal role in managing incidents and ensuring smooth operations? We are looking for an Incident Controller / Multi-Skilled Operator, exclusively for night shifts, offering a salary of £24,984 per annum.

Position- Incident Controller / Multi-Skilled Operator (Nights Only)

Salary- £24,984 per annum

Benefits:

- Competitive salary

- Exclusive night shifts

- Opportunity for skill enhancement and career growth

- Supportive work environment

- Contributory matched pension scheme

Responsibilities:

- Coordinate and manage incidents effectively during night shifts

- Utilize multi-skills to handle various operational tasks

- Monitor and respond to alarms and emergencies promptly

- Communicate with relevant stakeholders and teams to ensure smooth operations

- Maintain accurate records and documentation of incidents and actions taken

- To ensure all alarms received are processed in accordance with the requirements of ACPO and as per SSS client procedures.

Requirements:

- Previous experience in incident management or a related field preferred

- Hold a fully validated Security Licence as issued by the SIA.

- Accurate data input

- Competent in all Microsoft packages

- Multi-skilled with the ability to handle various operational tasks

- Strong decision-making and problem-solving skills

- Excellent communication and interpersonal abilities

- Ability to work autonomously and under pressure

- Due to location and hours you will need to drive or live local to BS14

If you thrive in a fast-paced environment and are passionate about ensuring safety and efficiency during night operations, please apply now.



This job has been closed